NewLaunchIndex

    Privacy Policy

    1. Introduction

    NewLaunchIndex ("we", "us", "our") operates an online property information and project discovery platform focused on new launch residential developments in Singapore (the "Platform").

    We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

    This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal data when you access or use our Platform.

    By submitting your personal data through the Platform, you consent to the collection, use and disclosure of your personal data in accordance with this Privacy Policy.

    2. Personal Data We Collect

    We may collect personal data that you voluntarily provide when submitting an enquiry or contacting us, including:

    • Full name
    • Phone number
    • Email address

    You may provide such information when you:

    • Request a brochure
    • Register interest in a development
    • Request a price list
    • Request updates
    • Contact us directly

    You may browse our Platform anonymously without submitting personal data.

    We may also collect limited technical data through website tools for analytics and performance monitoring purposes.

    3. Purpose of Collection

    We collect and use your personal data for the following purposes:

    • To respond to your enquiry
    • To provide requested project information
    • To connect you with an appointed property agent
    • To facilitate communication relating to your expressed interest
    • To improve the functionality and performance of our Platform
    • To comply with legal and regulatory obligations

    We do not use your personal data for unrelated unsolicited marketing.

    4. Cross-Border Transfer of Personal Data

    Your personal data may, from time to time, be processed, stored or transmitted outside Singapore by NewLaunchIndex, its service providers or affiliated entities in connection with the purposes described in this Privacy Policy. This may occur where servers or third-party service providers are located outside Singapore.

    Where personal data is transferred outside Singapore, NewLaunchIndex will take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the Personal Data Protection Act 2012 of Singapore.

    5. Use of Third-Party Communication Platforms

    We may use third-party communication platforms to facilitate the forwarding of enquiries to appointed agents and to communicate with users.

    By submitting your personal data, you acknowledge that communications transmitted through such platforms may be processed or stored by the respective service providers in accordance with their own terms and privacy policies.

    6. Analytics and Platform Performance

    We may use third-party software and related analytics tools to monitor website performance and usage patterns.

    These tools may collect general technical information such as browser type, device information, pages visited and general site interactions. This information is used solely for service improvement and performance analysis.

    7. Protection of Personal Data

    We take reasonable administrative and technical measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification or disposal.

    However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of data transmitted to us.

    8. Your Rights

    Under the PDPA, you may:

    • Request access to your personal data
    • Request correction of inaccurate personal data
    • Withdraw consent to the use or disclosure of your personal data

    Withdrawal of consent may affect our ability to respond to your enquiry.

    Requests may be directed to the contact details provided below.

    9. Third-Party Websites

    Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of such external websites.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time.

    11. Contact Information

    If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

    Email: info@newlaunchindex.com